We at My Empire Casino place the utmost value on openness and legal compliance. This document establishes the legal basis, player responsibilities, and affiliate programme rules that regulate your use of our platform. By opening an account or continuing to play, you accept your acceptance of these terms. We encourage every player in Portugal to read this information carefully, as it represents a binding agreement intended to protect your interests and preserve the integrity of our gaming environment.
Player Qualification and Requirements for Accounts
Age and Identity Verification
You need to be at least 18 years old to create an account, in accordance with Portuguese capacity laws. During sign-up, we request basic personal details, and before a first withdrawal we request official identification documents. This verification process prevents fraud, hinders underage access, and meets our anti-money laundering duties. We typically complete checks within 24 hours. Any account found to contain false information will be frozen immediately. Safeguarding minors and keeping a clean player base are essential priorities for our platform.
Duties for Account Upkeep
Players must maintain their contact data up to date and safeguard login credentials. You are responsible for all activity under your account. We strongly advise using a unique password and enabling any additional security features we offer. Sharing accounts or enabling third-party access is prohibited. We also demand that you play from a jurisdiction where online gaming is allowed, https://pt.wikipedia.org/wiki/Jogo_de_apostas_digitais and you confirm that your use of our services does not violate local laws. Infringement of these duties may result in account closure and forfeiting of balances.
- Give truthful and full registration information.
- Have only one active account per person, household, or IP address.
- Do not utilize payment methods that are the property of a third party without explicit permission.
- Notify us immediately if you think unauthorized account access.
Compliance with Portuguese and European Law
Although our licence is issued abroad, we uphold and apply applicable Portuguese legislation. This covers consumer protection norms, advertising standards, and actions to prevent underage gambling. We also completely align with broader European Union regulations, notably those pertaining to data protection and e-commerce. Our legal team tracks developments from the Portuguese Gaming Regulation and Inspection Service, adjusting our terms in advance. Catering to Portugal means embracing both local legal culture and the standardised digital framework that the EU supplies for cross-border services.
Affiliate Programme Terms
Commission & Payment Terms
Our affiliate programme compensates partners who refer genuine Portuguese players to My Empire Casino. Commission is determined as a percentage of net gaming revenue generated by referred accounts, and detailed statistics are available in real time through a dedicated affiliate dashboard. Payments are made monthly once the commission balance exceeds the minimum threshold. We present competitive revenue share tiers that grow based on performance, lifetime commission on referred players, and transparent reporting with no hidden fees or deductions.
Prohibited Marketing Practices
Affiliates must adhere to the same standards of honesty we demand of ourselves. We strictly forbid any form of misleading advertising, including but not limited to portraying gambling as a solution to financial difficulties, aiming at minors, or using spam email campaigns. Affiliates may not employ our brand name in paid search advertising in a way that competes with our own organic listings, unless specifically agreed. Any partner found to participate in unethical promotion will immediately surrender commission rights and may face legal action.
- Do not suggest that gambling can replace employment or solve debt problems.
- Never showcase our brand on websites that include violent, hateful, or illegal content.
- Avoid using unsubstantiated claims about guaranteed winnings or risk-free play.
- Observe intellectual property and do not change our official creatives without approval.
Bonus and Promotion Terms
All offers are governed by specific wagering requirements that must be met before any applicable winnings can be withdrawn. We present these terms clearly in each promotion’s dedicated conditions, including game allocations, maximum bet caps during wagering, and expiry periods. Bonuses are designed for authentic recreational use; we maintain the option to revoke or rescind offers if we identify misuse, such as collusive play across related accounts or minimal-risk wagering patterns. We consistently strive to harmonize appealing promotions with responsible reward frameworks.
Our Pledge for Legal Transparency
We maintain that a transparent legal framework builds long-term trust. That is why we disclose our licensing details, eligibility rules, and programme conditions transparently. Our approach goes beyond mere regulatory minimums. We continuously review our policies to adapt to changes in Portuguese and European legislation, ensuring that every clause remains up-to-date, fair, and enforceable. When you choose My Empire Casino, you choose a partner that values documented accountability and clear communication in all aspects of the gaming relationship.
Licensing and Supervision
Licensing Authority and Jurisdiction
Our activities are managed under a reputable international gaming permit. The regulatory body demands conformity to anti-money laundering rules, game fairness testing, and player fund segregation. While we support the Portuguese market, our license requires us to meet requirements that frequently go beyond domestic norms. This double of oversight guarantees independent inspections, provable payout levels, and a protected technical system that secures your financial dealings and personal details at every step.
License Number and Confirmation
We show our registration code visibly within the platform footer and in the terms section. You can independently confirm this authorization on the regulator’s public database. Verifying our status guarantees you that the casino is supervised by an unbiased body with real enforcement capabilities. Should any question occur, our support staff can guide you through the verification procedure. We view licence openness a basic right, not an additional extra, and we encourage every client to confirm our qualifications before depositing.
Complaint Handling and Contact
We strive to resolve all complaints equitably and effectively myempirecasino.com.pt. If you face an issue, you are advised to contact our customer support team, which works in Portuguese and is trained to manage legal queries. If the issue persists, you may escalate your complaint to our internal compliance department for a formal review. As a last recourse, players in Portugal can direct the dispute to the alternative dispute resolution provider specified by our licensing authority. We consider every complaint as an chance to improve our service and reinforce player confidence.
Privacy and Confidentiality Practices
GDPR Adherence
We handle personal data in strict compliance with the General Data Protection Regulation as applied and enhanced by Portuguese law. Our Data Protection Officer oversees all processing activities, and we keep a detailed record of processing operations. You possess rights of access, rectification, erasure, restriction, portability, and objection regarding your personal data. To exercise any of these rights, you can notify us through the dedicated privacy channel listed on our website, and we undertake to responding within the legally mandated timeframe.
Data Processing Goals
Your information is processed mainly to manage your account, process transactions, and fulfil legal obligations. We also utilise data to improve our services and, with your consent, to send promotional materials. We never sell personal data to third parties. International data transfers are protected by adequacy decisions or standard contractual clauses. Encryption, access controls, and regular security audits safeguard your information from unauthorised disclosure. Retaining your trust through rigorous data governance remains a core operational principle for our entire team.
Safe Play System
Self-Exclusion Tools
We provide a robust self-exclusion option that allows you to block access to your account for a specified period. Activation can be completed directly from your account dashboard or by notifying our responsible gaming team. During the exclusion duration, we cease all marketing communication and deny login attempts. We also offer guidance on third-party blocking software and support agencies in Portugal that specialise on gambling addiction. Self-exclusion is managed with absolute seriousness and cannot be undone before the term concludes.
Deposit and Reality Check Controls
To help you manage spending, our platform supplies adjustable daily, weekly, and monthly deposit limits. Decreases take effect immediately, while increases have a cooling-off delay to stop impulsive decisions. We also give session time reminders that warn you at pre-set intervals. These reality checks encourage periodic reflection on your play. Our team watches these limits and can proactively contact if we spot potentially harmful patterns. We regard responsible gaming not as a limitation but as an essential part of sustainable entertainment.